Employment
Employment

 

Thank you for your interest in employment at Inn by the Sea. Our success and national recognition as a leading coastal resort property is driven by the participation, commitment and performance of our team members. Achieving high levels of guest satisfaction and strong financial performance is a challenging task requiring qualified and talented associates in a wide variety of positions. We seek qualified candidates who embrace a service culture and live our values Fun, Concern for Others, Trust, Accountability and Continuous Improvement.

 

All posted positions require following the essential functions of the job to include but not limited to:

• Ability to work flexible schedules (including weekends, nights, holidays) to meet hotel/guest needs
• Ability to communicate effectively with team members and guests; (i.e. use appropriate language, display proper tone, attitude and body language when communicating.)
• Ability to understand and follow instructions as directed by supervisor/manager
• Reporting to work on time and ready to begin your shift (being tardy places an unfair burden on the team)

 

Open Positions:

Cook

  • Follows recipes, formulas and plate specification to provide consistency and uniformity in all meals. Assist Chef as needed
  • Receives orders from servers and prepares meals as requested by the customer (timing orders to come up at the proper time – serving hot food hot, cold foods cold, while ensuring guest satisfaction.) Garnishes plates.
  • Responsible for setting up, breaking down and cleaning up cook areas, including but not limited to steam table, sandwich cooler, reach-ins, grill & broiler area, fryolators, salad bar, hot buffet line and sink basins. Assist Dishwasher as needed.
  • Maintains sanitation and cleanliness standards in the kitchen area that meet or exceed the state and local health board inspection and brand standards. (Maintain at all times a well organized and sanitary cooking environment.)

Dishwasher 

  • Washes dishes and then stacks and stores china in appropriate kitchen areas.
  • Washes pots and pans properly (i.e., pre-soaks, wash with proper detergent, and rinse in sanitizing solution or 180 degrees rinse water)
  • Performs general housekeeping in the kitchen including floors, i.e. sweep & mop, scrubbing heavily soiled areas.  (Takes initiative to do extra cleaning when time permits).
  • May assist in food preparation, chopping vegetables, making salads, soups, etc.

Turndown Attendant 

  • The Turndown Attendant is responsible for cleanliness of lobby and spa
  •  Performs nightly turndown to all guest rooms
  • Willing and able to clean guest rooms when guests ask for evening service
  • Must be comfortable using a radio to communicate to additional departments

Public Space Attendant

  • Ability to work well with others, communicate effectively, display a positive attitude,  have attention to detail, ability to learn, & be self motivated.
  • Cleans, organizes and restocks guest supplies in all storage rooms to ensure adequate amounts are available.
  • Thoroughly cleans lobby, bathrooms, hallways, elevators, stairways, etc. and posts safety signage i.e. wet floor signs.

Guest Service Representative

  • Answers and connects calls in timely (preferably 3 rings) and courteous fashion
  • Manages all aspects of the reservations process. Stay abreast of local rates, in-house strategy, special rate plans and packages, available inventory, etc.
  • Verifies accuracy of information in property management system by entering data correctly and checking daily arrivals
  • Effectively handles all guest inquiries, requests and complaints. Confirm guest needs have been met;
  • Communicates effectively with all departments
  • Develops a working knowledge of local attractions, business locations, and points of interest
  • Directs traffic inside the hotel with vendors, overnight guests, employees, meeting attendees, restaurant/ lounge guests, visitors
  • Accurately handle all in-house accounts including guest names, room charges, methods of payment, special requests, etc.

Laundry Attendant

  • Separates items according to type- i.e.: towels, sheets, blankets, etc.
  • Washes items according to methods prescribed by equipment and cleaning chemicals
  • Dries all items using the proper heat setting
  • Promptly, fold, stack, and store all items laundered to minimize wrinkling
  • May be asked to assist in other areas of the hotel to ensure guest satisfaction

Bartender

  • Suggestively sells food and beverages by describing each item in an appealing way (check ID for appropriate age)
  • Ring in orders on POS (Point of sales) quickly, in proper sequence and use appropriate charges
  • Assure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit
  • Prepare drinks for servers and guests in accordance with company procedure
  • Follow alcohol awareness procedures for preventing and handling intoxicated guests
  • Perform duties that include stocking bar, cleaning glasses, filling ice bins, cleaning and other duties as required
  • Operate POS (Point of Sales) system, make change correctly, and make charge transactions accurately
  • Reconcile and balance all sales transactions at the end of each shift
  • Pass all required job-related tests

Banquet Server

  • Working knowledge of hotel layout and storage areas for the Food & Beverage Department
  • Set meal preps for specified function (i.e. breakfast buffet, lunch buffet/plated, or dinner buffet/plated)
  • Read and comprehend BEO information
  • Meet & greet guests
  • Serve meals for specified function following timelines for event
  • Maintain a clean work area at all times (clean as you go)
  • Clear tables, for specified functions, down to the bare table and reset for following day
  • Empty trash, clean any used trays, ensure all items used go back to there proper locations

AM/PM Host

  • Greets guest at assigned table and ensures each guest has a dining room menu. When the guest is ready, obtains the meal order and gives to kitchen staff for preparation.  Serves the food once prepared and make sure guests have everything they need, then moves on to another party
  • Offers, sells and obtains cocktail orders from guests
  • Returns to assigned table periodically to see if additional items are desired. When guests have completed their meal, a dessert is suggested.  After completion of the meal or dessert the check is delivered
  • Removes dirty dishes and silverware, placing them in respective trays
  • Prepares tables for service by wiping them clean, setting clean linen, glassware, and silverware in the proper places, and placing condiments in an attractive fashion. May concentrate all his/her efforts on service during rush periods
  • Requires a thorough knowledge of menu, menu prices, composition of food and beverage menu items. Uses up-selling to increase check average
  • Requires familiarity with all daily specials and with proper plating procedures
  • Refills all condiments and waiter/waitress station supplies at the end of each shift
  • Maintain food and beverage control (i.e. pre-check machine, portion control liquor control)
  • Attends regular staff and training meetings
  • Performs opening & closing work as requested

AM/PM Restaurant Server

  • Greets guest at assigned table and ensures each guest has a dining room menu. When the guest is ready, obtains the meal order and gives to kitchen staff for preparation.  Serves the food once prepared and make sure guests have everything they need, then moves on to another party
  • Offers, sells and obtains cocktail orders from guests
  • Returns to assigned table periodically to see if additional items are desired. When guests have completed their meal, a dessert is suggested.  After completion of the meal or dessert the check is delivered
  • Removes dirty dishes and silverware, placing them in respective trays
  • Prepares tables for service by wiping them clean, setting clean linen, glassware, and silverware in the proper places, and placing condiments in an attractive fashion. May concentrate all his/her efforts on service during rush periods
  • Requires a thorough knowledge of menu, menu prices, composition of food and beverage menu items. Uses up-selling to increase check average
  • Requires familiarity with all daily specials and with proper plating procedures
  • Refills all condiments and waiter/waitress station supplies at the end of each shift
  • Maintain food and beverage control (i.e. pre-check machine, portion control liquor control)
  • Attends regular staff and training meetings
  • Performs opening & closing work as requested

Room Service/Busser

  • Supplies dining room and individual tables with clean china, glassware, utensils, condiments and paper supplies as needed
  • Assists dining room servers with keeping guests supplied with beverages. May also assist servers in carrying orders to tables
  • Removes dirty dishes, soiled linen, glassware and silver from the table and carries items to the dishwasher
  • Resets tables
  • Properly sorts dirty items in appropriate areas to facilitate an organized dishwashing station
  • Fills condiment containers
  • Completes side work as assigned by management
  • Wipes chairs and booths. Picks up debris from carpet or floor
  • Prepares and delivers room service or take-out orders as requested
  • Performs additional duties as assigned

Spa Attendant/Reservations

  • Maintain complete knowledge of: hours of operations and activities of hotel-Spa services and products-Scheduled daily group activities
  • Maintain complete knowledge of, and comply with, Spa and departmental policies and procedures.
  • Greet each guest warmly and provide a pleasant goodbye. Smile!
  • Accommodate all guests’ requests expediently and courteously
  • Handle guest complaints by following the hotel procedures and insuring guest satisfaction.
  • Provide therapists/technicians with an accurate daily schedule throughout shift
  • Ensure that therapists/technicians are notified and/or advised of arrival of all guests
  • Ensure that all supplies/amenities are available to guests (towels, face cloths, bath mats, robes, shower caps, slippers, shampoo, bath gel, moisturizer, conditioner, deodorant, mouth wash, shaving cream, razors, hair spray, hair dryers, brushes, combs, etc.)
  • Provide guests with robe and slippers and ensure the placement of dirty or used items in the proper containers
  • Maintain locker, changing and/or waiting areas clean and properly stocked at all times
  • Assist with the laundry duties such as loading washer, dryer, folding and or ironing
  • Responsible for maintaining equipment and storage areas in linen closet, fitness & locker facilities
  • Terry Control in locker rooms, spa, salon and fitness center

Room Attendant

  • Safely & efficiently cleans guest rooms (including bedrooms, bathroom, living area, & kitchen) to ensure high levels of guest satisfaction.
  •  Completes all work in a timely manner and meets productivity & cleanliness standards.
  •  Use information on reports to effectively service guestrooms, deliver any requested items, & provide superior guest service.
  • Ability to work well with others, communicate effectively, display a positive attitude,  have attention to detail, ability to learn, & be self motivated.

 

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