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Frequently Asked Questions


Know Before You Stay

Your most common questions, answered in one place

Check-in begins at 4:00 PM on the day of arrival. If you arrive early, our bell team will be happy to store your luggage so you can begin enjoying the resort amenities while your room is being prepared.

Check-out is by 11:00 AM on the day of departure.

Early check-in is based on availability. Please contact a member of our guest services team prior to arrival.

Late check-out is subject to availability. Please confirm with a member of our guest services team.

Guests must be 21 years of age or older to check in, unless accompanied by an adult.

We offer high-speed Wi-Fi internet access in all guest rooms and public areas. Wi-Fi is complimentary.

The hotel offers complimentary valet and self-parking on-site.

We provide a dog-friendly hotel environment and a limited number of dog-friendly accommodations. No dog fee, no weight limit.

Yes, bring along your on-leash dog to explore Crescent Beach from October 1st to March 31st. Guest services can help with other beaches and trails for on and off-leash walking while visiting.

Inn by the Sea is a non-smoking resort. Smoking is prohibited inside guest rooms, on balconies, pool decks, and in all indoor and outdoor public areas. This includes cigarettes, vaping devices, and marijuana. Guests found smoking in restricted areas may incur a cleaning fee.

Yes, we have a fitness center and on-site spa located on the lower level of the hotel.

With spectacular ocean views, Inn by the Sea provides a dramatic and memorable venue for meetings, functions, social events, and gatherings of all kinds. Submit an event inquiry form to learn more.

Yes- Sea Glass restaurant, seasonal outdoor deck, Sea Glass Lounge, and room service are open every day for breakfast, lunch, dinner, tapas, and drinks, and open to the public.

Yes, our outdoor heated pool is open from May until early October.

Approximately 7 miles, 10 to 15 minutes driving time.

We are located only 9 miles from the Portland International Jetport (PWM) and approx. 15 minutes driving time.

Yes. Inn by the Sea offers a collection of inclusive amenities through a daily resort fee equal to 6% of the room rate. This fee includes:

  • Digital newspapers and magazines via the PressReader mobile app
  • Fitness center access
  • Resort-wide high-speed Wi-Fi
  •  Complimentary self-parking
  • Access to Crescent Beach
  • Access to the outdoor fire pit
  •  Resort programming

Pool & Recreation Access Includes:

  • Outdoor Resort Pool (April – October)
  • Lawn games during warmer months

Please note: Outdoor amenities and water activities are weather-dependent.

Reservations cancelled fewer than 30 days before arrival are subject to a cancellation fee equal to the full deposit amount. Cancellations made 30 days or more before arrival are subject to a $30 processing fee. Any applicable refund will be credited back to the original form of payment, minus the cancellation fee.

A 50% deposit is due at the time of booking. Upon arrival, a credit card authorization will be placed for the remaining balance, including room, tax, and incidentals. A valid government-issued ID is required at check-in.

For guest safety and privacy, the operation of drones is not permitted anywhere on the property or in the immediate offshore area.

For safety and licensing reasons, outside alcohol is not permitted on the property. Please inquire with our team for approved options.